Data Usage & Tracking Policy

Understanding how TurboFlash collects and uses information

Last updated: March 15, 2025

What Are Tracking Technologies?

When you visit turboflash.dev, we use various tracking technologies to enhance your experience and understand how our educational platform is used. These tools help us deliver better network management learning resources and improve our services.

Cookies are small data files stored on your device that remember your preferences and activities. Session storage keeps temporary information during your visit, while local storage maintains certain settings between visits.

We also use web beacons and tracking pixels - tiny invisible images that help us understand which content resonates with our students and identify areas for improvement in our curriculum.

Types of Data Collection

Essential Functions Required

These tracking methods are necessary for basic website operation and cannot be disabled without affecting core functionality.

Examples Include:

  • Login session management
  • Learning progress tracking
  • Form data preservation
  • Security authentication

Functionality Enhancement Helpful

These tools remember your preferences and customize your learning experience based on your interactions with our platform.

Examples Include:

  • Language and region preferences
  • Customized dashboard layouts
  • Recently viewed lessons
  • Personalized content recommendations

Performance Analytics Optional

We analyze how students use our platform to identify popular content, common challenges, and opportunities for educational improvements.

Examples Include:

  • Page visit duration and frequency
  • Learning module completion rates
  • Device and browser information
  • Navigation pattern analysis

Marketing Insights Optional

These tracking tools help us understand which educational programs interest prospective students and improve our outreach efforts.

Examples Include:

  • Campaign effectiveness measurement
  • Social media interaction tracking
  • Email engagement metrics
  • Referral source identification

Managing Your Preferences

You have control over how tracking technologies interact with your browsing experience. Most modern browsers provide built-in tools for managing these preferences.

Keep in mind that disabling certain tracking functions might affect your ability to access personalized features or could require you to re-enter information more frequently.

Browser Control Settings

Chrome
Settings → Privacy → Cookies
Firefox
Options → Privacy → Cookies
Safari
Preferences → Privacy
Edge
Settings → Site Permissions

Data Retention Periods

Different types of information are retained for varying periods based on their purpose and legal requirements. Here's how long we typically maintain different categories of data:

1

Session Information

Temporary data is automatically cleared when you close your browser or after 24 hours of inactivity, whichever comes first.

2

Preference Settings

Your customization choices and functional preferences are stored for up to 2 years to maintain consistency across visits.

3

Analytics Data

Aggregated usage patterns and performance metrics are retained for 26 months to help us understand long-term educational trends.

4

Marketing Data

Campaign interaction data is maintained for 13 months to measure the effectiveness of our educational outreach programs.

Your Rights and Choices

You can request information about what data we've collected about your interactions with our platform. We'll provide a clear summary of the tracking information associated with your visits within 30 days of your request.

Correction and Updates: If you notice any inaccuracies in how your preferences are being applied, let us know and we'll make the necessary adjustments to ensure your experience matches your expectations.

Data Removal: You can request deletion of stored preference data, though this will reset your customized experience to default settings. Essential security and functional data may need to be maintained for platform stability.

For students enrolled in our network management programs, certain learning progress data may be retained longer to support your educational journey and certification requirements.

Questions About Our Data Usage?

Email: info@turboflash.dev
Phone: +886-2-2225-1200
Address: No. 45, Chenggong Rd, Central District, Taichung City, Taiwan 400